Delete Your AmountSync Account
Last updated October 15, 2026
This page explains how to ask for your AmountSync account and its data to be deleted, what is deleted, and what is kept and for how long. AmountSync, including its browser extension, is operated by Creative Design Software, LLC (“CDS, LLC”).
1. How to request deletion
Email [email protected]from the address you sign in with, with the subject “Delete my AmountSync account”. If your account belongs to a company, tell us which one; we will confirm with its administrator. We complete the request and confirm within 30 days. If you want a copy of your data first, say so in the same email.
2. What is deleted
- your sign-in: your password, your passkeys and every open session;
- your profile: name, email address and photo;
- your API tokens and any Salesforce connection;
- if the whole account is closed: its tracked products, retailer pages, stores, and collected price history.
To remove the browser extension's data from your computer, sign out of the extension and remove it from your browser's extensions page.
3. What is kept, and for how long
| Data | Why it is kept | How long |
|---|---|---|
| A company's products and price history, when only one of its users leaves | They belong to the company, not the individual | While the company's account is open, then deleted within 60 days |
| Web server and security logs | Security and abuse investigation | 10 to 90 days, then deleted automatically |
| Database backups | Recovery from a failure of the whole service | 7 days, then expired |
| Copies of service emails held by our email provider | Delivery records | Up to 45 days, then expired |
Everything else follows our Data Retention Policy.